Are you prepared to sell to me today?

This workshop teaches people how to sell properly! It concentrates on the art of persuading people through clever and comfortable conversations that you are the one to help them with their buying decisions. It introduces a consultative sales strategy for negotiating win-win outcomes. It will help the modern day sales professional look at their personal package in terms of what is being presented to the customer. The more prepared we are within ourselves, the more efficient and successful we will be in influencing and guiding others through the sales process.

Who are you?

The overall objective for this workshop is to provide the Sales Consultant with the tools to better profile customers and thereby increase sales. It will take you through a10 Step Showroom Process using a movie theme and then into the world of "CSI" for an entertaining and interactive look at profiling!

Performance Management

The aim of this workshop is to teach the Sales Manager how to manage staff performance effectively. It concentrates on improving your current management style and communications skills with your people to achieve a balanced workforce that is truly inspired. This course will also give you the foundations you need to achieve professional and personal success. It covers topics such as Understanding the Management Process & Building My Team.

People Management

The aim of this program is to provide you with self, people and business skills to become a high-performing Sales Manager - someone who is in tune with your dealership, your people, and most importantly with yourself. It covers topics such as Staff Recruitment, Motivation, Coaching, & Retention Strategies.

Parts telesales

This is a highly practical, skills based program that targets Dealer Parts Consultants. It raises the strategic importance of effective telephone skills to the prosperity of the parts business and offers participants a full range of skills and techniques enabling them to generate sales from prospective and existing trade customers. It challenges the consultant to "go beyond the call" and give a level of unbeatable service and knowledge to the dealership Trades Customer.

Telephone prospecting with a difference

This is a highly practical, skills based program that targets the Dealer Sales Consultants. It raises the strategic importance of effective telephone skills to the prosperity of the business and aims for improved outcomes from telephone sales prospecting to ensure customers continue to demand your product.

Powerful telephone techniques

This training program targets dealer service consultants, receptionists, switchboard operators, parts telephone employees, and all frontline customer service staff who use the phone on a daily basis and are, in most cases, the initial "voice" of the dealership. It is a fully interactive program packed with the latest and most effective telephone techniques and skills available today, that will show you how to make a "connection" with that person on the other end of the line.

Dealing with difficult people

This is another very powerful skills based program that targets all dealership staff. It is a fully interactive workshop packed with the latest and most effective skills and knowledge necessary to build strong relationships with customers who present with potential opportunities and everyday challenges. Attendees will learn about people's different behavioural styles and communication preferences plus get armed with adaption skills & techniques.

Super sales management - 2 days

The aim of this workshop is to provide you with self, people and business skills to become a high-performing Sales Manager - someone who is in tune with your dealership, your people, and most importantly with yourself. The program includes the powerful DISC profiling session complete with personalised reports.

Trading places

This is a program that targets the parts trade consultant who wants to increase sales and territory management skills with the aim of building long term profitable relationships with trade customers. It is a fully interactive course packed with the latest and most effective sales & communication techniques and skills available today.

Internet selling

The overall objective for this workshop is to provide anyone and everyone in the dealership with the tools to build a web business thereby tapping into the lucrative and prolific business of internet sales. It will show you practical yet effective steps and techniques to achieve e-sales goals and win at the Internet Sales Game.


SuccessMasters, The Training & Coaching Specialists